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Responsibilities Include

Document Control

• Manage the lifecycle of controlled documents, including creation, review, approval, issuance, revision, archival, and obsolescence.
• Assist other functional areas with the development of policies, procedures and other controlled documents.
• Maintain SOPs, work instructions, forms, specifications, protocols, reports, and quality records.
• Ensure document formatting, numbering, version control, and approval workflows comply with internal procedures.
• Coordinate periodic review of controlled documents.
• Maintain electronic document management systems (eDMS) and document repositories.

Quality Management System Support

• Support administration of the QMS, including document control, change control, deviations, CAPAs, and quality records.
• Track quality system metrics and generate periodic reports.
• Assist in maintaining inspection and audit readiness.
• Support implementation and continuous improvement of quality processes.

Change Control and Records Management

• Support document-related change control activities.
• Ensure quality records are complete, accurate, and retained according to company procedures and retention schedules.
• Coordinate archival and retrieval of records as needed.

Audit and Compliance Support

• Assist with internal audits and external inspections.
• Retrieve and provide requested documentation during audits and regulatory inspections.
• Support remediation activities and follow-up actions related to audit findings.

Required Qualifications

• 7-10 years of experience in document control, quality assurance, or quality systems within a biotech, pharmaceutical, medical device, or regulated industry.
• Associate's or Bachelor's degree in Life Sciences, Biotechnology, Quality Assurance, or a related field preferred.
• Experience working with electronic document management systems (eDMS) such as ZenQMS and Veeva Quality Vault.
• Knowledge of GxP, GCP, GMP, GLP preferred.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Word, Excel, and SharePoint.
• Experience with quality management software (eQMS) preferred.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience supporting FDA-regulated biotechnology or pharmaceutical operations.
• Knowledge of 21 CFR Part 11 electronic records and electronic signatures requirements.
• Maintains accurate and compliant documentation.
• Demonstrates strong customer service and responsiveness to internal stakeholders.
• Contributes to a culture of quality and continuous improvement.
• Supports audit and inspection readiness through effective document management.

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